|
Who We Are
ASK
Cosmetics Inc. is a privately held company that manufactures
and distributes innovative solutions for nail, skin and hair
care. Our flagship product is T.I.P.S.®, The Incredible
Protection System, a lipid based conditioning nail strengthener
developed for anyone who suffers from dry, brittle, cracked
and peeling fingernails. Unlike most nail strengthening products
on the market today, T.I.P.S. Nail Conditioner promotes strength through flexibility
rather than hardness.
We promote a systematic approach to beautification through
safe and natural means. The success of our products has allowed
us to be the number one selling nail care product on shopping
channels in Canada and the United States. The company has
continued to expanding its line of products to what you find
on our web site today. We are constantly working on new products
and bringing those, with a good chance of success, to market.
As with all of our products, only the finest ingredients are
used and we continue to focus on products cause no harm or
damage to the body.
ASK Cosmetics continues to dispel a lot of the beliefs
surrounding nail care that have been perpetuated by large
companies with large promotional budgets. The notion that
nails need to be hard to be strong and the belief that proper
grooming requires that you push back your cuticles were two
of the most significant hurdles. The company's objective
is to differentiate its products from those of its competitors
by challenging the status quo for cosmetics formulation and
to lead the way in creating products that are safe and effective.
The company is proud to have demonstrated leadership and
entrepreneurship in a number of areas. We were the first with
a lipid-based, wax and silicone free, nail conditioner. Research
studies conducted by the California
Skin Research Institute on this unique formulation have
shown that the product actually penetrates into the nail.
Leading clinicians have cited this as a remarkable achievement.
This concept has been further extended to our line of skin
care products. Most of the company's products focus
on lipids as consumers are becoming more aware of the vital
role that lipids play in proper body care. If cells of the
skin and nails are the bricks, then lipids are the mortar
that hold the cells together. Lipids create a barrier against
irritants and hold natural moisturizing factors in human tissue.
Throughout our existence, we have challenged a lot of the
myths and generally accepted practices regarding body care
using a logical and common sense approach. Our view is that
nothing is impossible, it might just take a little longer
than the road most traveled. Our goal is to educate the consumer,
support our claims with relevant scientific research studies
and provide products that are safe, healthy and efficacious.
Often times our research takes us down paths which well-seasoned
cosmetic formulators have been unwilling or unable to venture.
The company is a member of the Society
of Cosmetic Chemists, and we proudly display our product ingredients our web site. You will find that not many cosmetic companies will do that.
Customer Service is Job One!
For a small company to succeed, the satisfaction of its clients
is of paramount importance. Our goal is to cultivate a long-term
relationship with our customers. For this reason, the company
has an employee dedicated to the role of customer service.
This person is empowered to do whatever, in their view, is
necessary to resolve any customer concern.
We treat our clients
in the same professional manner that we ourselves would like
to be treated. By giving our customers a voice, we increase
retention and encourage loyalty. Customers are encouraged to call our Customer Care Line to get help and advice for their particular needs, for answers to any questions they may have, or to give feedback on our products.
Our products work, so we have no need to hide.
How We Started
Karen Orlowski, the inventor of this miraculous product,
conceived T.I.P.S. Nail Conditioner in her kitchen some 20 years ago with the
assistance of the University of Guelph's Equine
Research Centre. The original formulation was intended
to address some serious deficiencies in her horse's
hooves. As Karen tells the story, "From being coated
with this formula, my own fingernails, which had always been
in terrible condition, were longer and stronger and really
healthy looking. They were virtually indestructible!".
Karen's friends noticed and asked for some of what
she was using and then their friends noticed and asked for
some and pretty soon all Karen was doing was making up this
solution to supply the demand. Karen quickly realized that
her discovery could help other women. She worked tirelessly
over the next several years to find a suitable avenue to get
this product into the marketplace and to perfect the formula
for use on human fingernails. The task of convincing women
that the nail hardening products that they have used for years
may actually be contributing to the problem presented an obvious
marketing challenge. T.I.P.S. Nail Conditioner had to be explained and demonstrated
in order to build customer confidence.
In addition, unlike most cosmetic products, T.I.P.S. Nail Conditioner does
not offer instant results and therefore requires a level of
commitment by the user to "stick to the program".
This was especially difficult in an industry dominated by
huge companies with large advertising budgets promoting the
instant results that consumers want.
While continuing to work on avenues for the T.I.P.S. nail
solution, Karen came up with a revolutionary new design for
a nail file. She recognized that nail files currently on the
market were too rough with a tendency to damage nails. The
traditional flat nail file was not particularly useful for
women trying to sculpt their nails. Thus was born the T.I.P.S.
Contour Nail File, which allowed women to safely and easily
achieve the perfect shape while sealing the tip edge of the
nail from further damage, something never before seen in the
nail care industry.
At this time, television shopping was already on the scene
but limited by the Canadian Radio-television & Telecommunications
Commission to showing only still pictures. When The
Shopping Channel won approval to go to full motion, Karen
saw an opportunity to effectively present her product to a
wide audience. At the same time, the cosmetics industry was
changing. Consumers were becoming better-educated and demanding
products that were safe, healthy and effective.
On television, Karen had an opportunity to talk candidly
about her health concerns regarding existing products and
long held grooming practices. She immediately found an audience
that was eager to learn more. She could also demonstrate the
use of the product and the benefits of her system by example
of her own long, strong healthy-looking nails. Karen's
obvious sincerity and her heart-felt desire to share her discovery
along with her casual manner and common sense information
on nail care quickly won a loyal following in the Canadian
marketplace. With her rapid success in Canada, the shopping
networks in the USA quickly took notice and introduced T.I.P.S. Nail Conditioner
to their customers, where the success
story was repeated.
|